Mark Boucot has served as President and Chief Executive Officer of Garrett Regional Medical Center since December 2013. In addition to his role at GRMC, Mr. Boucot also serves as the CEO and President of Potomac Valley Hospital in Keyser, WV through a management agreement with WVU Medicine. With more than 30 years of health care leadership experience in Maryland, New Jersey, Pennsylvania and West Virginia, he holds the Fellow Certification with the American College of Healthcare Executives along with certification as a Lean Six Sigma Yellow Belt from the Juran Institute. He is strongly rooted in continuous quality improvement, patient safety and high quality, patient centered care. He received a Bachelor of Science Degree in Organizational Management from Cabrini College and a Master of Business Administration from New Jersey Institute of Technology. Mr. Boucot also holds National Emergency Management Incident Command Certifications; ICS 100; ICS 200; ICS 700: Federal Emergency Management Agency (FEMA).
Marjorie Fridkin, MD
Vice President of Medical Affairs/ CMD
Marjorie S. Fridkin, MD, FACS serves as the Vice President of Medical Affairs and Chief Medical Officer at Garrett Regional Medical Center. She is a graduate of University of Michigan with a Bachelor of Science in Neuropsychology and received her medical degree from The University of Maryland School of Medicine. She completed her surgical internship and residency in general surgery at Boston University Medical Center. While in her fourth year of medical school, Dr. Fridkin participated in the Area Health Education Center program (AHEC), studying rural primary care in Garrett County. During this time, she started her participation with Central American Medical Outreach by going on a medical mission to provide orthopaedic care in Santa Rosa de Copan, Honduras. Following her residency, she returned to Maryland and started a private practice in General Surgery at the offices of Garrett County Orthopedics and later moved her practice to Garrett Surgical Group. Prior to her current role, she served as Medical Director of GRMC’s Wound Care Center.
Vice President of Finance/CFO
Tracy Lipscomb, CPA joined the leadership team at Garrett Regional Medical Center as the Vice President of Finance and Chief Financial Officer in January 2007. She has been with Garrett Regional Medical Center for nearly 20 years and previously served as Director of the Hospital’s Accounting Department. Ms. Lipscomb gained progressive professional experience in a variety of finance and accounting specialty areas in the private sector prior to working at GRMC. Ms. Lipscomb received a Bachelor of Science in Accounting from Frostburg State University. As a licensed Certified Public Accountant, she is an active member of the Healthcare Financial Management Association and the Maryland Association of Certified Public Accountants.
Vice President of Operations/ CIO
Steve Peterson serves as the Vice President of Operations and Chief Information Officer. Previously, he served as the Director of the Hospital’s Information Systems Department. Mr. Peterson has 30 years of progressive experience in project management, complex IT enterprise implementations and financial and cost control management. Mr. Peterson has a Bachelor’s Degree in Computer Information Systems from St. Leo University of Florida, and holds a Certified Netware Engineers certification through Novell Networks. Mr. Peterson also holds National Emergency Management Incident Command Certifications; ICS 100; ICS 200; ICS 700: Federal Emergency Management Agency (FEMA).
Kendra Thayer, RN, BSN
Senior Vice President of Patient Care Services/ CNO
Kendra Thayer serves as the Senior Vice President of Patient Care Services and Chief Nursing Officer of Garrett Regional Medical Center. She has been with the hospital since 1993 and has gained professional experience in a variety of clinical nursing disciplines. Ms. Thayer received a Bachelor of Science in Nursing from the University of Maryland and Master of Science in Nursing Leadership and Administration at Walden University. She has also completed Core Concept Training from the American Association of Diabetic Educators and the National Alliance of Wound Care Training Program. She is a member of the Maryland Nurse Executives, American Association of Cardiovascular and Pulmonary Rehabilitation, Maryland Association of Cardiovascular and Pulmonary Rehabilitation, the American Association of Diabetes Educators, the American Diabetics Association, and the National Wounds Care Alliance.
Vice President of Human Resources
Laura Waters serves as the Vice President of Human Resources at Garrett Regional Medical Center. Ms. Waters has broad experience in human resources, legal assisting, and clinical applications in the healthcare field as a certified and geriatric nursing assistant. She is a graduate of the University of Maryland University College with a Bachelor of Science degree in Business Administration with a minor in Human Resource Management. Additionally, she is an active member of the Society for Human Resource Management, the American Society for Healthcare Human Resources Administration, and the West Virginia Healthcare Human Resources Association, a professional membership group of the West Virginia Hospital Association (WVHA). Ms. Waters is also a member of the Human Resources Roundtable as well as the Workforce Development Task Force with the Garrett County Chamber of Commerce. Ms. Waters holds a National Emergency Management Incident Command Certification; ICS 100; ICS 200, ICS 700 Federal Emergency Management Agency (FEMA) as well as certification as a Lean Six Sigma Yellow Belt from the Juran Institute.