Garrett Regional Medical Center (GRMC) received the highest rating possible from the Centers for Medicare and Medicaid Services (CMS) recently when it received five stars for the quality of care GRMC staff consistently provides the hospital’s patients. The annual rating by the federal agency that administers the national Medicare and Medicaid health care programs rates hospitals throughout the United States on a variety of criteria. According to the American Hospital Association, there are 5,564 hospitals in the US; only 407 achieved this year’s five star rating, and GRMC is one of only eight hospitals in the state of Maryland to do so. The average hospital rating across the country was 3.5 stars.
“Achieving the highest rating possible from CMS can be attributed to the hard work and dedication of the doctors and staff here at GRMC,” said Mark Boucot, the hospital’s President & CEO. “Our rating is a direct reflection of the exceptional care our staff provides to every patient. Receiving this recognition is a testament to how our hospital has focused on meeting the health care needs of the citizens in our region. We are very proud of the exceptional health care we provide our community.”
The mission at GRMC, to treat every patient like family, has helped drive its excellent care statistics. The hard work and dedication of the hospital’s staff has placed it among the best hospitals in Maryland for its surgical site infection rate and rate of hospital acquired conditions, and it has the lowest total cost of care per Medicare beneficiary in the state. Last year, GRMC received a 4-star rating and was also named a top 100 rural hospital nationally by the Chartis Group and the National Rural Health Association.
“GRMC has grown exponentially in the services we provide as well as the level of care our patients receive, which is reflected in our top ratings and outstanding statistics,” continued Mr. Boucot. “Much of the success we have seen is owed to the collective effort by our staff to implement performance improvement initiatives that stem from our frontline councils, where every employee has the opportunity for input that is given careful consideration and discussion.”
The CMS created the five-star rating system in order to help health care consumers find hospitals that provide quality care as well as to inform the public as to how their community hospital is fairing. The ratings range from one to five stars. The more stars, the better a hospital performed on the available quality measures. A hospital achieving four to five stars is of the highest quality. According to www.medicare.gov, the rating summarizes a variety of measures reflecting common conditions that hospitals treat and compares how each hospital performed, on average, to others throughout the U.S.