Garrett Regional Medical Center Recognized as 2019 Top 100 Rural & Community Hospital

Garrett Regional Medical Center Recognized as 2019 Top 100 Rural & Community Hospital

Garrett Regional Medical Center in Oakland, Md., today announced it has been named one of the Top 100 Rural & Community Hospitals in the United States by The Chartis Center for Rural Health. Regarded as one of the industry’s most significant designations of performance excellence, the annual Top 100 Rural & Community Hospitals award is based upon the results of the Hospital Strength INDEX® from iVantage Health Analytics.

Med staff at GRMC celebrate the hospital’s Top 100 status. Front row: Mark Boucot, President & CEO; Todd Feathers, MD; Margaret Kaiser, MD; Thomas Johnson, MD; Lynda Dougherty, MD; and Marjorie Fridkin, MD. Second row: Jason Van Antwerp, MD; Kenneth Buczynski, MD; H. Stanley Lambert, III, MD; Robert Goralski, MD; Charles Walch, MD; and Kevin Shannon, MD.


“This designation truly demonstrates the work of our ongoing mission to treat each patient like family and the remarkable patient care provided by our entire team,” said GRMC CEO & President, Mark Boucot.  “It is really gratifying to know that Garrett Regional Medical Center now serves as a benchmark for other rural facilities as they strive to achieve similar results.  Through creating resourceful and innovative solutions, our hospital is being thought of as a blueprint for successfully navigating the uncertainty of the new healthcare environment.”


Hospitals recognized scored in the top 100 among all rural and community hospitals nationally. Now in its ninth year, the INDEX leverages 50 rural-relevant indicators across eight pillars of hospital strength (i.e. Inpatient Market Share, Outpatient Market Share, Cost, Charge, Quality, Outcomes, Patient Perspective and Financial Stability) to determine an overall score for each hospital. Each of the INDEX’s 50 indicators is culled from publicly-available data sources.


“In an era of increased complexity and uncertainty, Top 100 hospitals have established themselves as a bellwether for rural provider performance,” said Michael Topchik, National Leader of The Chartis Center for Rural Health. “Top 100 status is a real indicator of how proactive these hospitals are when it comes to pushing for performance improvement in areas such as quality, outcomes, patient safety, market share and finance.”


In publicly-available patient safety and quality reporting measures, GRMC is one of Maryland’s top performing hospitals for lowest surgical site infection rate, lowest readmission rate, lowest occurrence of hospital-acquired conditions, and one of the lowest decision-to-departure times for emergency room visits.  Through clinical affiliation with WVU Medicine and federal grant support, the hospital has been able to add more than a dozen new specialty care services in the last five years, thus growing patient volumes and adding new jobs to the local economy.


GRMC attributes much of its success to the hospital’s highly collaborative shared governance management model, which consists of three frontline councils.   GRMC staff members feel a special responsibility for systemic policies and procedures that impact clinical care.  The Patient Safety Council, Patient Experience Council, and Employee Engagement Council provide forums that allow employees to weigh in on a variety of issues that impact hospital performance and patient care. The resulting input from people on the frontline has helped make Garrett Regional Medical Center one of the nation’s top 100 rural and community hospitals.


The list of this year’s Top 100 Rural & Community Hospitals, as well as the 2019 INDEX methodology can be found at